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Resources

  • Privacy Policy
    Isalu Hospitals Privacy Statement Isalu Hospitals Limited is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in accordance with the Data Protection Act. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. Information that we collect from you When you visit our website, we may collect and process the following information about you:  information that you provide by filling in any of the following on our website:

    1. Our online appointment booking form
    2. Contact us form
    3. Newsletter subscription



  • Cookies
    We may also collect information about your use of our website by the use of cookies. We’re giving you this information as part of our initiative to comply with legislation, and to make sure we’re honest and clear about your privacy when using our website. When we provide services, we want to make them easy, useful and reliable for patients and other people accessing our website. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

    1. Enabling a service to recognise your device so you don’t have to give the same information several times during one task.
    2. Recognising that you may already have given a username and password so you don’t need to do it for every web page requested.
    3. Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

    Managing cookies
    If cookies aren’t enabled on your computer, it will mean that your experience on our website will be limited to browsing and researching our site. To enable cookies

    If you’re not sure of the type and version of web browser you use to access the Internet:

    1. For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option.
    2. For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

    Newsletters

    If you sign up to receive our newsletters, we will use the information you give us to provide the service(s) you have requested. We may occasionally contact subscribers to help us evaluate and improve the quality of our services.



  • Use of your information
    We use information held about you in the following ways:

    1. Information that you provide by filling the ‘online appointment booking form’ will be used to confirm your appointment with our specialists.

    2. Information that you provide by filling the ‘contact us form’ will be used to respond to any enquiry or suggestions you submit to us.

    3. Information that you provide by filling the ‘Newsletter form’ will be used to send you our newsletters by email.
  • Disclosure of your information
    We may disclose your personal data to third parties in the following circumstances:

    1. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
    2. In order to enforce or apply our terms of use;
    3. Protection of personal data.

    We employ security measures to protect your personal data from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.



  • Links
    We are not responsible for the privacy and data protection practices of other websites which may be reached through links contained in this website. If you follow a link to any other websites, please check the privacy and data protection policies and statements on these websites before you submit any personal data.


  • Accessing and updating information
    You are entitled to see the information we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us.


  • Changes to our privacy policy
    Any changes to our privacy policy in the future will be posted to the website.


  • Contact
    Questions, comments and requests regarding this privacy policy should be addressed to info@isaluhospitals.com.
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