Hospitals Privacy Statement Isalu Hospitals Limited is committed to protecting
and respecting your privacy. This policy sets out the basis on which any
personal data we collect from you, or that you provide to us, will be processed
by us in accordance with the Data Protection Act. Please read the following
carefully to understand our practices regarding your personal data and how we
will treat it.
Information that we collect from you
visit our website, we may collect and process the following information about
information that you provide
by filling in any of the following on our website:
1. Our online appointment
booking form 2. Contact us form 3. Newsletter subscription
We’re giving you this information as part of our initiative to comply with
legislation, and to make sure we’re honest and clear about your privacy when
using our website. When we provide services, we want to make them easy, useful
and reliable for patients and other people accessing our website. Where
services are delivered on the internet, this sometimes involves placing small
amounts of information on your device, for example, computer or mobile phone.
These include small files known as cookies. They cannot be used to identify you
personally. These pieces of information are used to improve services for you
through, for example:
1. Enabling a service to
recognise your device so you don’t have to give the same information
several times during one task. 2. Recognising that you may
already have given a username and password so you don’t need to do it for
every web page requested. 3. Measuring how many people
are using services, so they can be made easier to use and there’s enough
capacity to ensure they are fast.
If cookies aren’t enabled on your computer, it will mean that your experience
on our website will be limited to browsing and researching our site. To enable
If you’re not sure of the type and version of web browser you use to access the
1. For PCs: click on ‘Help’ at
the top of your browser window and select the ‘About’ option. 2. For Macs: with the browser
window open, click on the Apple menu and select the ‘About’ option
If you sign up to receive our newsletters, we will use the information you give
us to provide the service(s) you have requested. We may occasionally contact
subscribers to help us evaluate and improve the quality of our services.
Use of your information
information held about you in the following ways:
1. Information that you provide
by filling the ‘online appointment booking form’ will be used to confirm
your appointment with our specialists.
2. Information that you provide
by filling the ‘contact us form’ will be used to respond to any enquiry or
suggestions you submit to us.
3. Information that you provide
by filling the ‘Newsletter form’ will be used to send you our newsletters
Disclosure of your information
disclose your personal data to third parties in the following circumstances:
1. If we are under a duty to
disclose or share your personal data in order to comply with any legal
obligation. 2. In order to enforce or apply
security measures to protect your personal data from access by unauthorised
persons and against unlawful processing, accidental loss, destruction and
damage. We will retain your information for a reasonable period or as long as
the law requires.
not responsible for the privacy and data protection practices of other websites
which may be reached through links contained in this website. If you follow a
link to any other websites, please check the privacy and data protection
policies and statements on these websites before you submit any personal data.
Accessing and updating information
entitled to see the information we hold about you and you may ask us to make
any necessary changes to ensure that it is accurate and kept up to date.
If you wish to do this, please contact us.
addressed to firstname.lastname@example.org.