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MISSION STATEMENT

We are committed towards the establishment of a first class, diversified medical service; providing innovative, technology-driven services to individuals, family and corporate patients while demonstrating a high sense of social responsibility in all our activities.

We believe that   selfless   service,   steadfastness,   going   the   extra   mile, unreserved commitment   to   meeting   the   expectation   of   our   clients   and exhibiting high   level   of   integrity   should   be   displayed   at   all   times.

We shall remain a distinguished healthcare provider with a high degree of integrity in all our dealings, and conduct ourselves in the most responsible way.

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Our Vision
Isalu Hospitals Limited shall be the leader in the Healthcare service provider through total quality management, integrity, accountability, teamwork premium quality product, professionalism   and outstanding customer service.

Our Mission
To exceed our customers’ expectations by caring for them, seeing others as friends and using staff empowerment devices.

SHARED VALUES

We are united in ensuring a prompt, friendly and courteous service to our customers at all time.

Our team is propelled by a guided principle and shared values to develop:

  • A willingness to always help our customers
  • The ability to inspire the trust and confidence of our customers
  • The diligence to give individualized attention to our customers.
  • The determination to take good care of our infrastructure, equipment and environmental /personal presentation.
  • The will to trust and to listen to one another.
  • The boldness to appreciate one another, and to work together as friends, and as a team.

OUR CORE VALUES

Total QUALITY                                              CUSTOMER SERVICE
We are committed to total                              We are a customer oriented
Quality in all aspects of                                  Company and deliver
Our business.                                                quality services.

INTEGRITY                                                     PEOPLE
We apply the highest ethical                          Our people are highly skilled,
standards in the conduct of                            developed, well motivated and
our business at all times.                               adequately rewarded.
                                                          We treat them fairly and
                                                          respectfully to ensure
                                                          outstanding performance and
                                                                       job satisfaction.

PROFESSIONALISM                                    TEAMWORK
We create keeping the highest                     We effectively relate with,
Ethical standard/ service quality                   support each other and are
At all time                                                      committed to the achievement
                                                                       of Company goals.

Documentation
We ensure proper documentation
and records keeping

ACCOUNTABILITY
 We hold ourselves accountable for all we do.

 

 

 

 

 

 

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